Privacy matters.

Information We Collect

When you interact with Royal Flake to request a quote, place a bulk order, or browse our website, we collect information to help us serve you better. This includes:

• Contact details: Name, email address, phone number, and company name.
• Shipping & Billing: Delivery addresses and payment information (processed securely).
• Browsing behavior: IP addresses, browser types, and pages visited on our site.

How We Use It

We use your information exclusively to provide a seamless business experience. We never sell your data to external data brokers. Your data helps us:

• Process and fulfill your bulk spice orders efficiently.
• Communicate with you regarding quotes, shipping updates, and invoices.
• Improve our website performance and user experience.
• Send relevant B2B marketing updates (which you can opt out of at any time).

Cookies & Tracking

Our website uses cookies—small text files stored on your device—to ensure the site functions correctly and to help us understand how visitors interact with our pages. We use these for analytics and performance tracking only.

Third-Party Services

To operate our business, we partner with trusted third-party services. We only share the minimum necessary information with:

• Payment gateways for secure transaction processing.
• Shipping and freight partners to deliver your orders.
• Analytics tools (like Google Analytics) to monitor website health.

Data Security

We implement strict industry-standard security measures to protect your personal and company data from unauthorized access, alteration, or disclosure. All sensitive payment data is encrypted and handled by compliant payment processors.

Your Rights

You have full control over your data. At any time, you have the right to:

• Request access to the personal data we hold about you.
• Ask us to update or correct inaccurate information.
• Request the deletion of your data from our systems.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by international trade and tax laws.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted directly to this page.